FAQ

Do you offer same-day delivery?

Yes, we provide same-day delivery for orders placed before 3 PM in your local area. For out-of-town deliveries, please contact us directly to check availability.

What is the delivery fee?

Delivery fees vary based on location and order size. The exact fee will be calculated during checkout.

Can I schedule a delivery in advance?

Absolutely! You can select your preferred delivery date during checkout. We'll ensure your flowers arrive on time.

What should I do if I’m not satisfied with my flowers?

Your satisfaction is our priority. If you're not satisfied with your order, call us at 615-600-2110 within 24 hours for a replacement or refund based on the situation.

Can I make changes to my order after it has been placed?

Changes can be made before your order is processed. Please contact us as soon as possible to accommodate any modifications.

Can I choose specific flowers for my bouquet?

Certainly! We offer custom bouquets where you can select your preferred flowers. Our florists are also available to recommend arrangements based on your occasion.

How do I place an order?

Orders can be placed online through our website, via phone at 615-600-2110.

Are your flowers imported?

We source our flowers from both local growers and international suppliers to ensure a wide selection of fresh, high-quality blooms.

What is your refund policy?

If you're not satisfied with your flowers, please contact us at 615-600-2110 or thefloralroomnashville@gmail.com within 24 hours of delivery. Please refer to our Refund and Cancellation policy for more details.

Can I leave special delivery instructions?

Yes, you can provide special delivery instructions during checkout, such as preferred delivery times or specific directions.

How do you ensure the quality of the flowers?

We source our flowers from reputable suppliers and handle them with care to maintain freshness. Our florists design each arrangement to ensure it meets our high-quality standards.

Do you offer a subscription service?

Yes, we offer flower subscription services for regular deliveries. Contact us to set up a plan that suits your needs.

Can I purchase flowers for a funeral or sympathy occasion?

Yes, we offer sympathy and funeral flower arrangements such as wreaths, casket sprays, and standing sprays. Contact us for personalized suggestions.

Can I add a personalized note with my flowers?

Yes, you can include a personalized message with your floral arrangement. Just let us know the message you'd like to add when placing your order.

Can I send flowers to a hospital?

Yes, we deliver flowers to hospitals. Simply provide the recipient's full name, room number, and hospital details during checkout for smooth delivery. Check our hospital delivery areas

Do you deliver flowers to local funeral homes?

Yes, we deliver to funeral homes in Franklin. Simply provide the funeral home's name, address, and service details for timely delivery. Check our funeral home delivery areas .

Are there any specific restrictions for sending flowers to a hospital?

Some hospitals have policies regarding the types of flowers allowed (such as no strong scents or certain flowers). We suggest confirming with the hospital and informing us of any restrictions when placing your order.

WHAT NEARBY CITIES AND CHURCHES DO YOU DELIVER FLOWERS TO?

We deliver flowers to various nearby cities, including Agape Church, Belle Aire Baptist Church, Belle Meade, Belle Meade United Methodist Church, Bellevue, Belmont Hillsboro, Berry Hill, Bethel World Outreach Church, Brentwood, Brentwood Baptist, Calvary Chapel, Celebration of Life Church, Church of Christ in Green Hills, Community Church, Connect Church, Cross Point Church, Cross Point Church Mt. Juliet, Crosswalk Church, Fairview Church, Fellowship Bible Church, First Baptist Church Mt. Juliet, First Baptist Church of Hendersonville, Forest Hills, Forest Hills Baptist Church, Forest Hills United Methodist Church, Franklin, Goodlettsville, Goodlettsville Church, Goodlettsville Pentecostal Church, Grace Place Nashville Church, Green Hills, Green Hills Community Church, Greenbrier, Greenridge Church of Christ, Hendersonville, Hermitage, Hermitage Hills Baptist Church, Highland Chapel Union Church, Highland Park Church, Hillcrest Community Church, Hope Fellowship Church, Journey Church, Joy Church, La Vergne, Launchpoint Church, Lavergne Community Church, Lavergne Free Will Baptist Church, Lebanon, Life Church Hendersonville, Life Community Church, LifePoint Church, Love’s Way Church, Millersville, Millersville Church of Christ, Millersville Community Church, Millersville First Baptist, Mount Juliet, Mt.Zion Baptist Church, Nashville Life Church, New Hope Hermitage, Nolensville, Oak Hill, Oak Hill Assembly of God, Redemption Baptist Church, Ridgetop, Ridgetop First Baptist Church, Rolling Hills Community Church, Rural Hill, Smyrna, Southpointe Community Church, Springhouse Church, The Bridge Fellowship, The Church at Nolensville, The Journey Church, The Refuge, Whites Creek, Whites Creek Pike Church of Christ, Woodmont Hills Church, Woodmont Hills Church, Zeal Church. If you're unsure whether we deliver to your location, feel free to contact us for confirmation.

Do you charge extra for deliveries to nearby cities?

Delivery fees for nearby cities may vary depending on the distance. The exact fee will be calculated at checkout, and we always strive to keep it affordable.